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House on Florence
only sales: info@casafirenze.it


HOW TO BOOK

In the pages of the Holiday accommodations they can be booked on-line all the structures that we manage for tourist finality (es: apartment, lodging, loft, villa or farmhouse), as in the other portals of on-line booking for the hotels.
In the sections your site "Profile" and "Booking" (available inside the card detail of every accommodations) we have inserted the possibility for the client to calculate an estimate: inserting the dates of arrival and departure, the number of the people and to left-click on the "button calculator" the system will calculate in automatic the general cost of the holiday accommodation (canon of rental and expenses inclusive).
To book need before to check the availability of the accommodation and then to conclude the booking.


IT VERIFIES AVAILABILITY

1. ACCOMMODATIONS WITH CALENDAR → CUSTOMERS AREA

In the accommodations endowed with calendar it is possible to verify on-line the availability (visible in the section of the "Booking" inside the card detail of every accommodation), for which to filling out the forms on the video and of left-click on the button:

it will be possible to directly access the Customers Area and immediately to book


2. ACCOMMODATIONS WITHOUT CALENDAR → REQUEST / CONFIRMATION AVAILABILITY  CUSTOMERS AREA

In the other accommodations in which it is not possible to verify on-line the availability (that is those that in the "Booking" section inside the card detail of every structure they don't have the calendar), to left-click on the button she must be in demand:



The Staff of HOUSE ON FLORENCE will answer pointing out the availability of the accommodation:
- If the accommodation it is busy: the client will receive an e-mail with the communication that is not available in the request period and eventualemente proposed other alternative solutions.
- If the accommodation it is not busy: the client will receive an e-mail of communication that is available in the request period, inside which it will also find the sum of the general costs of the holiday accommodation and a button:

 of left-click on which the client will confirm on-line the application of booking. 


With the confirmation of the application of booking the Staff of HOUSE ON FLORENCE will send to the Client username and password of access to the reserved area of the site www.houseonflorence.it (link aloft to the right) to conclude the booking, to left-click on the link: Customers Area



CONCLUSION OF THE BOOKING

3. CUSTOMERS AREA  CONTRACT  TO PAY DEPOSIT  CONCLUSION OF THE BOOKING

In the Customers Area must be perform the video instructions to compile and to accept the "On-line rental offer for tourism" and the "General Accommodation Conditions", over whether to make the payment of the deposit on the rental having the legal value of a penalty deposit, according to Art. 1386 of the Italian Civil Code to confirm the booking.
The payment can be made both with credit card (encircled approved: PAYPAL, VISA, MASTERCARD and AMERICAN EXPRESS) or with bank transfer <u>DETAILS FOR BANK TRANSFER:</u><br />Registered under the name of:<br /><b>STUDIO IMMOBILIARE FIRENZE</b><br />Bank:<br /><b>BANCA CR FIRENZE S.p.A.<br />Branch 13 - Via de' Baldovini 4/r (Florence)<br />IBAN: IT97 Y061 6002 8130 0001 3785 C00<br />
BIC SWIFT CODE: CRFIIT3F</b> (in the case the payment was made with bank transfer it is necessary to send it copies to the agency by fax to the number +39 055 687786).
Made the payment of the deposit the client it will receive an e-mail of definitive confirmation of the booking (type vaucher) and you can tell concluded the rental contract.

4. CHECK-IN  TO PAY OF THE BALANCE

The payment of the balance of the rent accommodation, of the cautionary deposit and of the expenses (final cleaning and linen change, check-in, check-out, utilities, internet, heating and conditioning) will be effected to the arrival to the delivery of the keys.
Such payment is generally made cash, but in the case in which the client wanted to pay with credit card you must tell the Staff of HOUSE ON FLORENCE.


NOTE: The accomodation will be reserved to the Client for 3 days and to stop on the calendar. The Client from the moment in which you will receive the username and the password will have 3 days of time to compile it "On-line rental offer for tourism", to accept the "General Accommodation Conditions" and to make the payment of the deposit. In case of missed compilation or acceptance of the "On-line rental offer for tourism" and the "General Accommodation Conditions", or not effected payment of the deposit of rental, the request of booking will expire and will be annulled. In such case, the request of booking must be repeated, done I save the new availabilities of the accommodation.